General terms and conditions of sale

- Cheque, Cash are accepted
- Secure payment by credit card via Paypal without having to create a PayPal account to buy with PayPal on our site.
- Delivery by La Poste© with a fee
The orders are delivered to the delivery address that you have indicated on the order form.


Article 1 : OBJECT

The present general conditions of sale apply to all the sales concluded by the means of the Internet site https://www.djellaba-homme.fr/en/

-These conditions concern exclusively the non-trading physical persons.

The parties agree that their relations will be governed exclusively by this contract, to the exclusion of any condition previously available on the site.

If a condition were to be lacking, it would be considered to be governed by the customs in force in the sector of the remote sale whose companies have seat in France.

These general conditions of sale may be subject to change, the conditions applicable are those in force on the Site at the date of placing your order.

Non-contractual photos: The information exposed on https://www.djellaba-homme.fr/en/ has for objective to bring the customer to make his choice as well as possible in knowledge of cause, it is possible that the colors of the photograph is slightly different from the model of origin, in spite of the biggest care brought to the treatment of the photos. The photographs are offered as an indication.

By confirming your order, You accept the entirety of these general conditions of sale placed at your disposal on https://www.djellaba-homme.fr/, and recognize to have a perfect knowledge of it, giving up of this fact to prevail You of any contradictory document, the act of purchase involving acceptance of these general conditions of sale. This confirmation as well as the whole of the data that We will have recorded will constitute the proof of our transactions.

Article 2 : Price

The prices indicated in euros are deemed net, excluding shipping costs.
The prices are indicated in euros, VAT not applicable, article 293 B of the CGI.
We reserve the right to modify our prices at any time, but we commit ourselves to apply the current rates which will have been indicated to you at the time of your order.
All our prices are defined in euros.
The price is payable in full and in one payment at the time of order. All orders are invoiced in Euros and payable. For all deliveries outside of Metropolitan France, any customs fees or local taxes remain the responsibility of the recipient.

Article 3 : Order


We undertake to accept your order under the terms of these general conditions of sale.
The customer has the possibility of placing his order on line:
or, from the online catalog;
either, from the order form (printed via the site);(not active)
Any order is worth acceptance of the prices and description of products available for sale.
Any order thus implies the adhesion without reserve of the purchaser to the present general conditions of sale.
Please note that we will respond to your order within the limits of our available stocks or subject to available stocks from our suppliers.
At the time of your order, We inform You of the availability of the products that you wish to acquire. Nevertheless, if despite our vigilance the products prove to be temporarily unavailable (out of stock, reissue, etc.) after your order, We will inform You by e-mail and will invite You to cancel or modify your order. If the products prove to be permanently unavailable (out of stock, non-released works, etc.) after ordering, We will automatically cancel your order and inform You by e-mail.
For any bulk order, please contact us by leaving us the details of the order in the "contact" part, notify the quantities, as well as the references of the products concerned.
The payment by check is equivalent to an option. If you want to pay by check, it must reach us within a week so that we validate your order. In order to guarantee that your order will be maintained, remember to send your check as soon as you have placed your order. For a faster and safer processing, please specify on the back of the check, your order number.
Your option remains valid for 7 days from the date of the order. After this period, if your check has not reached us, your option will be automatically cancelled. Your option will be validated only after receipt of your check.
If for any reason the customer cancels the order or any part of it, after we have sent the order or the customer has received the said package, the shipping costs will be due (Applicable for the offered costs). The cost of return will also be charged (Colissimo). After receiving the package, the products must be in very good condition for the refund to be effective. ( Sealed object...).
The customers making too many unpaid orders (fictitious orders) will be automatically blocked.

article 4 : Payment

The price charged to the customer is the price indicated on the order confirmation sent by ldjellaba-homme.fr. (Except for cash on delivery)
The payment of your purchases is made :
" By credit card via Paypal. We accept Carte Bleue, Visa and Eurocard/Mastercard.
"By bank check. In case of payment by bank check, it must be issued by a bank domiciled in metropolitan France or Monaco. As of January 1, 2002, only checks made out in euros will be accepted.
Concerning the checks: The cashing of the check is carried out with the reception of the check.


The check should be made payable to ALHOUDAH, and sent to the address below:

ALHOUDAH 35 rue de Paris 91100 Corbeil Essonnes

In addition, ldjellaba-homme.fr reserves the right to refuse any order from a customer with whom there is a dispute.

Article 5: Delivery

Unless otherwise provided, delivery is made to the address you specified when ordering. In the event that You choose to pay by check, the order will be processed upon receipt of the check and the delivery time will be calculated accordingly.
La Poste and the service "Colissimo Suivi"
To reduce shipping costs and the risk of loss as much as possible, all small or medium-sized products are shipped by Colissimo. In addition to being economical, this service delivers in 48 hours throughout France and offers you the possibility of recovering the ordered products at your post office near the delivery address in case of absence from the initial delivery place when the letter carrier presents you. Concretely, if you are absent on the day of delivery, your letter carrier will leave a notice in your mailbox, which will allow you to withdraw your package at your post office during opening hours, within 15 consecutive days.
Colissimo Suivi is a very reliable service. However, we disclaim any responsibility for the loss or extension of delivery times due to the carrier, especially in case of strike.


Time of delivery

The delivery times indicated at the time of the order are only an estimate made by our delivery partners and in no case a guarantee. The site Djellaba Homme is in no way responsible for any delays in delivery. No request for compensation can therefore be requested.

The delivery time is about 48 hours (for France) in colissimo as soon as your order is sent (if a product is out of stock and even at the suppliers we will inform you immediately and offer you an exchange or a refund).
The sending by default is the sending by parcel in Colissimo we reserve the right to change the mode of delivery with a refund of the difference. You can choose your type of sending by writing us by mail to know the exact amount of the expenses of delivery. For example, for the sending of a book, you can ask for the sending in mail.
The delivery time indicated during the registration of the order is given only as an indication and is not guaranteed.
Consequently, any reasonable delay in the delivery of the products will not give rise to the benefit of the purchaser to :
the allocation of damages ;
the cancellation of the order.
The Buyer outside of France is entirely responsible for the payment of VAT (if applicable), export taxes and fees & any processing fees related to the purchase.
The risk of transport and security is assumed in full by the buyer.
The delivery of the good must be carried out within a maximum period of 30 days as from the day following that when the consumer transmitted his order to pay, at the risk of resolution of the contract and the refunding of the versed sums;
The good reflexes to adopt at the time of the reception in the event of damage:

In the presence of the deliveryman or at the post office:
- The apparent condition of the package
If the delivery is not in conformity
- Mention on the delivery note the problem encountered:
damaged packaging, breakage of the guarantee band, leakage..
- Refuse the package, thank you to indicate clearly the reason or reasons
- https://www.djellaba-homme.fr/en/ is in no case responsible for indirect damages (as long as you accept the package)
. Attention: The mention under reserves (or of unpacking.) is not admitted in guarantee of recovery of damage. (The reception of the parcel is under the responsibility of the receiver).
In the case where the parcel would come to be lost, to deteriorate, to damage, parcel opened with flight https://www.djellaba-homme.fr/en/ would not be held for person in charge, the customer should inform us and also to contact the service of the post office to the 3631 to make a complaint.
For all claims, the consumer must send a letter by any means, including by mail.
For some reasons that it is the parcels in return shipper, without that the fault is imputed to https://www.djellaba-homme.fr/, the expenses of forwarding will be the responsibility of the customer or to make a complaint near the service of the post office to 3631 in order to obtain a possible compensation. (see conditions of the post office).


Please note the correct country when ordering, otherwise your order will be cancelled.
If we omit a product in your package (by mistake), we will refund the amount of the missing product.

Article 6: Time of withdrawal

The consumer has, within 14 working days from the delivery of his order, a right of return, exchange or a credit note, of the products which do not suit him.

  • The product must be returned in good condition, complete, not used.
  • The reference of the order as well as the request for refund must be clearly stipulated in the sending.
  • The product must be in its packaging, with its label and in very good condition
  • The product must be returned by colissimo with signature to Librairie le Savoir 35 rue de Paris 91100 Corbeil Essonnes (the return costs being charged to the customer)
  • If for some reasons the customer would cancel his order or a part of this one, the expenses of deliveries will be due (Applicable for the expenses offered, if the customer benefited from expenses offered conditioned with an amount, if this one had to cancel his order or with a part of his order the expenses of delivery offered will be due and deduced from the refunding).

If one of these conditions was missing, the refund could not be carried out.



Article 7 : Conclusion of the online contract

Prior formalities
Before confirming his acceptance of the offer, the customer checks :
"the details of his order
" products concerned,
"possible price reductions,
"Mode of payment,
"mode of delivery.
"General Conditions of Sale
" the total price ,
the customer will be informed of the "order" and corrected any errors.
Acknowledgement of receipt of the order by electronic means
ldjellaba-homme.fr sends the buyer an acknowledgment of receipt of the order that has been sent electronically as soon as possible.
Confirmation of the order by the consumer
The consumer confirms the order including the following summary elements:
-"information about the contract offer (name and contact details of the seller; delivery costs, payment, delivery or execution terms);

-this section "COOKIES" allows you to know more about the origin and use of the navigation information processed during your consultation of our site and about your rights;
-"address of the supplier's establishment where the consumer can present his complaints;
-the following information is provided to You: "Service and Warranty Information;
-we may also use your personal information for the purposes of the "conditions of termination of the contract when it is indefinite or greater than one year.
The contract will be finally concluded between the two parties (ldjellaba-homme.fr and the customer) when the consumer has materially accepted the contract by the process of checking the box when ordering "Terms and Conditions of Sale".

Article 8: Force majeure

Responsibility for ldjellaba-homme.fr can not be implemented if the non-performance or delay in the performance of any of its obligations described in these general conditions of sale arises from a case of force majeure.
For this reason, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

Article 9: Clause of property reserve

ldjellaba-homme.fr retains ownership of the goods sold until full payment of the price, in principal and accessories.
For this reason, if the purchaser is the subject of a recovery or a legal liquidation, https://www.djellaba-homme.fr/en/ reserves the right to claim, within the framework of the collective procedure, the sold goods and remained unpaid.

Article 10 : Applicable law


In case of dispute, an amicable solution will be sought before any legal recourse. The prior search for an amicable solution does not interrupt the time limits to act in warranty.
In the absence of amicable resolution, the dispute will be brought before the Commercial Court of Evry
All relations arising from the connection and/or use of this site are subject to French law.

article 11:

Legal mentions

Please check your email address so that we can answer you. If it is an order, do not forget to indicate your order number.


Our commitment:

At https://www.djellaba-homme.fr/, we commit ourselves to protect your personal data and your private life. We use the information you provide to fulfill your orders and to send you information and promotional offers on our site that may be of interest to you. For more details, please continue reading about our commitments to protect your personal data.

Volatile nature of the data collected on the site https://www.djellaba-homme.fr/en/

In order to process your order, we must be able to know and memorize some of the parameters that are communicated to us by your computer: we need to know who you are as well as the products that you are buying. Cookies are programs used (by the majority of sophisticated sites) with this unique purpose: to memorize, during your visit, your identity (known thanks to your email address and your password) and the contents of your shopping cart as you fill it. Once your shopping is finished, this information is automatically deleted.

Confidentiality of Personal Data:

As a merchant site, https://www.djellaba-homme.fr/en/ collects a certain amount of information necessary to process orders. All this information is treated with the greatest confidentiality.

No personal information is collected without your knowledge. The purpose and use of personal information collected by form or email are specified in the pages that request this information.

COOKIES

This "COOKIES" section allows you to find out more about the origin and use of navigation information processed during your visit to our site and about your rights.

This section is therefore important for you, who wish to have a positive and confident experience with our Services, and for Us, who wish to answer your questions about your consultation of our site in an accurate and complete manner and to take your wishes into account.


Thus, when you visit our site, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) on our site may be recorded in "Cookies" files installed on your terminal. In addition, we may purchase advertising space directly or through our service providers (communication agencies, advertising agencies) in order to promote our activities and our offers on third-party sites/applications, by means of advertising content (text, graphics, animations, videos, etc.) disseminated by these sites/applications. Please note that only the sender of a cookie can read or modify the information contained in it.1) The Cookies that We issue on our site
When you connect to our site, we may be led, subject to your choices (see "7-Your choices concerning cookies"), to install various cookies in your terminal allowing us to recognize the browser of your terminal during the period of validity of the cookie concerned.

These Cookies allow us

- to establish statistics and volumes of frequentation and use of the various elements composing our site (sections and contents visited, itinerary), allowing us to improve the interest and the ergonomics of our services;
- to adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, according to the hardware and software for viewing or reading that your terminal has;
- to memorize information relating to a form that you have filled in on our site (registration or access to your account) or to products, services or information that you have chosen on our site (subscribed service, contents of an order basket, etc.);
- to allow you to access reserved and personal areas of our site, such as your account, thanks to identifiers or data that you may have previously entrusted to Us;
- to implement security measures, for example when you are asked to connect again to a content or service after a certain period of time.

The agreement on Cookies:

The recording of a cookie in a terminal is essentially subordinated to the will of the user of the Terminal, which the latter can express and modify at any time and free of charge through the choices offered to him by his navigation software.

If you have accepted in your browser software the recording of cookies in your Terminal, the cookies integrated in the pages and contents that you have consulted may be stored temporarily in a dedicated space in your Terminal. They will only be readable by their sender. Refusal of Cookies
If you refuse to accept the cookies we issue or if you delete the ones we have stored on your terminal, you will no longer be able to benefit from a certain number of functionalities that are nevertheless necessary to navigate in certain areas of our site. This would be the case if you attempted to access our content or services that require you to be identified. This would also be the case if we were unable to recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal seems to be connected to the Internet.

If applicable, We decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility for Us to record or consult the cookies necessary for their functioning and that you would have refused or deleted. How to exercise your choices, depending on the browser you use For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.
For Internet Explorer™: open the Tools menu, then select Internet Options; click on the Privacy tab, then choose the desired level
For Firefox™: open the Tools menu, then select Options; click on the Privacy tab, then choose the desired options

For Chrome™: open the settings menu (wrench logo), then select Settings; click Advanced Settings then Content Settings, then choose the desired options

For Safari™: choose Safari > Preferences then click on Security; click on Show Cookies then choose the desired options

For Opera™: open the Tools menu, then select Preferences; click on the Advanced tab, then in the Cookies section click on Manage Cookies; choose the desired options


Respect of the French and European regulations:

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify, modify and delete data concerning you.